Logo of blēo, featuring stylized text in modern serif typography to represent advanced longevity and health solutions.

Shipping Policy

Effective Date: 1 March 2024

Thank you for visiting us at blēo. The following terms and conditions constitute our Shipping Policy. 

 

1. Shipment Processing Times

All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Time: Typically, it takes 14 to 25 days for items to arrive. Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

blēo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

blēo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We ship internationally. Shipping rates and charges for international orders will be calculated and displayed at checkout. International delivery times can vary depending on the destination and customs processing.

7. Returns Policy

If you need to return a product, please contact us at [email protected]. We do not have a standard returns policy, but we will handle returns on a case-by-case basis to ensure your satisfaction.

8. Contact Us

For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].

Contact Us

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